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Cookies Policy

This Cookies Policy explains how Golden Casino may use cookies and similar technologies when you visit or use our website. It describes the types of information these technologies may collect, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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What cookies are

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow a website to recognise a device and remember certain information about a visit. Cookies can support basic website functions, improve the user experience, help protect online services and provide information about how visitors use different pages.

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Golden Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, scripts, software development kits, local storage, device identifiers and other tracking or storage technologies. In this policy, the word cookies includes these similar technologies unless a particular distinction is needed.

Some cookies may be placed by Golden Casino, while others may be placed by third-party service providers that help operate, maintain, analyse or secure the website. Cookies can be temporary or persistent. Temporary cookies, sometimes called session cookies, may be removed when you close your browser. Persistent cookies may remain on your device until they expire or are deleted.

Cookies do not usually contain information that directly identifies you, such as your full name or contact details. However, information collected through cookies may sometimes be connected with information relating to your account, device or website activity. Where information can be linked to you, it may be treated as personal information under applicable privacy requirements.

The cookies and similar technologies used on the Golden Casino website may change from time to time. Changes may result from updates to website features, security arrangements, analytics tools, service providers or legal requirements. This policy is intended to explain the general ways in which cookies may be used rather than provide an exhaustive technical list of every cookie.

How cookies may be used

Cookies may be used for different purposes. Some are required for core functions, while others support convenience, analysis, security or communications. The particular cookies used may depend on the pages you visit, the features you use, your device, your browser and the choices you make through available cookie controls.

Strictly necessary cookies

Strictly necessary cookies may support functions that are essential to providing a requested website service. They can help maintain a secure browsing session, remember information during a visit, support account access, process requests, apply security controls and help the website operate as intended. If these cookies are blocked, some pages or features may not work properly.

Preference and functionality cookies

Preference and functionality cookies may remember choices such as language, display settings, regional preferences or other selections made during a visit. They can help create a more consistent experience when you return to the website. If you decline these cookies, the website may remain available, but some preferences may need to be selected again.

Analytics and performance cookies

Analytics and performance cookies may provide information about how visitors use the website. This may include which pages are visited, how visitors move between pages, how long pages take to load, whether links are selected and whether technical errors occur. The information may be reviewed in an aggregated or otherwise analysed form to identify improvements and monitor website performance.

Security and fraud prevention technologies

Cookies and similar technologies may help protect the website, accounts and services from suspicious activity, misuse, automated activity and other security risks. They may assist with identifying unusual patterns, supporting access controls, maintaining the integrity of online services and investigating possible security concerns.

Marketing and advertising cookies

Where used and permitted, marketing or advertising cookies may help measure the performance of promotional activity, understand how visitors arrive at the website and provide content that may be more relevant to their interests. They may also help measure interactions with marketing material or limit repeated advertising. Optional marketing cookies are generally subject to the consent choices available to you.

Information collected and how it is handled

Depending on the cookie or technology involved, information collected may include an online identifier, device type, operating system, browser type, language settings, approximate location, referring website, pages viewed, links selected and the dates and times of website activity. Technical information may also be collected to help maintain security, identify faults, prevent misuse and improve the operation of the website.

Information obtained through cookies may be used to operate and secure the website, remember settings, understand website traffic, improve content and functionality, measure communications, support service processes and meet applicable legal or compliance obligations. Golden Casino aims to use information for appropriate and transparent purposes and in accordance with its Privacy Policy.

Golden Casino may use service providers to host, maintain, analyse, advertise or secure parts of the website. These providers may process cookie-related information on behalf of Golden Casino and may be subject to their own privacy policies or notices. Third-party services may also place or access cookies under their own terms. You should review relevant third-party information where you want to understand how those services handle data.

Cookie-related information may be combined with information collected when you use other website features or services. This may help maintain a secure session, remember your choices or understand how different parts of the website are used. The handling of information that identifies or relates to you is also governed by the Privacy Policy, which provides further information about collection, use, disclosure, storage and management.

Golden Casino does not intend this Cookies Policy to change the purposes for which personal information may be handled beyond those described in this policy and the Privacy Policy. If a particular website feature or third-party service provides additional information about its data practices, that information may also apply to your use of that feature or service.

Retention, updates and questions

Cookies may have different retention periods. Session cookies generally expire when a browsing session ends, while other cookies may remain until they expire or are deleted. Retention can depend on the purpose of the cookie, the settings of the relevant service, the requirements of the website and the controls available on your device.

Golden Casino aims to retain cookie-related information only for as long as reasonably necessary for its intended purpose, security needs, legal requirements or legitimate business records. The length of time information is retained may also depend on whether it is needed to resolve an issue, maintain records, investigate misuse or comply with an applicable obligation.

The use of cookies may involve the collection and handling of personal information. The Privacy Policy explains how personal information may be collected, used, stored, disclosed and managed, as well as the rights and choices that may be available to you. If there is an inconsistency between this Cookies Policy and the Privacy Policy about the handling of personal information, the Privacy Policy will apply to that matter.

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, business practices or applicable legal requirements. An updated version will be made available on this page. You should review this page periodically so you remain aware of how cookies and similar technologies may be used.

If you have a question about this policy, your cookie choices or the handling of personal information, please use the contact or support channel made available on the Golden Casino website. Please avoid including unnecessary sensitive information in any enquiry. For information about your account, you may be asked to complete appropriate verification before details can be discussed.