Betting Rules

Golden Casino may offer a range of betting products, which can include pre-match markets, live or in-play markets, racing, other sporting events and selected games or features. The rules displayed for a particular product form part of the conditions for that bet. If a product-specific rule conflicts with a general rule, the product-specific rule will generally apply to the extent of the inconsistency.

You are responsible for checking that you are permitted to use the service in the place where you are located. You must comply with all applicable Australian laws and any other laws that apply to you. You must also provide accurate information when registering and keep your account details up to date. An account must only be used by the person who registered it, and you must protect your login details from unauthorised use.

• You must meet the applicable minimum age requirement before opening an account or placing a bet.
• You must use your own account and your own permitted payment method.
• You must not place bets on behalf of another person or allow another person to access your account.
• You must not use the service where betting is prohibited or restricted by law.
• You must not attempt to bypass account, location, identity or security checks.
• You must not use the service for fraudulent, unlawful, manipulative or otherwise improper activity.

Golden Casino may carry out identity, age, payment, location and safer gambling checks. You may be asked to provide documents or information before a bet is accepted, an account is activated or funds are released. If requested information is not supplied, is incomplete or cannot be verified, access to some or all account services may be restricted in accordance with the applicable terms.

Account balances and stakes

You should make sure that sufficient cleared funds are available before placing a bet. The stake shown on the bet slip is the amount you are choosing to risk. A bet cannot normally be changed after it has been accepted, except where a specific feature, rule or customer service process allows a change. Any applicable minimum or maximum stake, transaction condition or account limit will be displayed or described for the relevant product.

Bets are settled using the official result or source specified for the relevant market. The applicable market rules may identify the result source, the time at which a result is determined and the circumstances in which a result can be changed. Results may be updated if an official body corrects an error, issues a revised result or applies a formal decision under its rules.

A market will generally be settled only when the relevant event or outcome has been determined under its rules. A selection may be declared a winner, loser, void, no action or otherwise settled according to the market conditions. The treatment of a void selection in a multiple bet depends on the rules for that bet type. Always review the market information before placing a multiple or combination bet.

Changes, postponements and abandoned events

Events may be postponed, abandoned, interrupted, relocated or changed. The result may depend on the market type, the event rules and whether the event is completed within the period specified for that market. If the required conditions are not met, the affected selection may be void or settled in another way described by the applicable rules. A bet that has already been unconditionally determined may remain valid even if an event later changes or is abandoned.

Participant withdrawals, non-runners, substitutions, disqualifications and changes to a scheduled event may affect settlement. The treatment can differ between sports, racing, tournament markets and other products. For this reason, the rules shown with the market should be checked before the bet is placed. If no specific rule is displayed, the general conditions and the relevant official result will be used.

Dead heats and shared outcomes

Where two or more participants share an official placing or outcome, a dead-heat or equivalent rule may apply. Under such a rule, the relevant winning portion may be divided in accordance with the market terms. This can affect the return on a single bet and the calculation of a multiple bet. The applicable treatment will depend on the product and market conditions.

Live betting and cash-out features

Live betting is subject to delays between an event taking place, information being received and a bet being accepted. Markets may be suspended without notice when the event is changing or when reliable information is unavailable. A bet submitted during a suspension may be rejected or accepted only after the market is reopened, and the price may change before acceptance.

If a cash-out or early-settlement feature is offered, it is not guaranteed to be available. The offer may change, be withdrawn or fail before confirmation because of market movement, suspension, technical issues or other circumstances. A cash-out is complete only when it has been confirmed. If it is not confirmed, the original bet normally remains subject to the applicable rules.